Recently, Google
has banned hundreds of accounts which were reported to have being indulged in
the act of resale of pixel phones. The people who used these accounts took
advantage of a US sales tax loophole to make profit. Despite the fact that
these accounts were restored in a few days, this is a disturbing news for
android users.
After selling
these pixel phones, people were locked out of their accounts immediately. This
was reported by members of the site “Dan’s Deals”. These lockouts caused people
to lose sensitive data. They lost access to Google Photos, Google Drive, Gmail
and other Google services. Not just this but now these banned users can’t login
from other accounts.
The banned users
were buying phones from the Google’s Project FI mobile carrier, they were then
shipping them to Dan’s Deal. Dan’s Deal run a business that operates from a
state, without any sales tax. Splitting the profit that is made from selling
the phone, with the original customers. The site is said to be exploiting the
tax loophole since years, with the previous phones as well and they are doing
it quite well.
A Google
spokesperson has stated to Gizmodo that:
“We identified a scheme in which consumers were asked
to purchase Pixel devices on behalf of a reseller, who then marked-up the cost
of those devices in order to resell them to other customers. We prohibit the
commercial resale of devices purchased through Project Fi or the Google Store
so everyone has an equal opportunity to purchase devices at a fair price. Many
of the accounts suspended were created for the sole purpose of this scheme, but
since some customers were not aware of these Terms of Sale and are now locked
out of many Google services they rely on, we’re restoring access to these
customers’ accounts.”
It’s quite common
for technology sites to ban accounts or take measures If their terms of service
are violated, but a large cooperation such as Google can take extreme measures
for any illegal or prohibited behavior. Users are raveled in the company’s
services to such an extent that these bans can have great impacts on their
professional lives.
These customers
may still have some hope left. Dan’s Deals has stated that the banned accounts
have been reactivated. Here is the message they received:
“Your Google Account was suspended as part of
our fraud prevention efforts, based on violations of our Terms of Service and
Terms of Sale for Devices. After reviewing your appeal, we are re-enabling your
account.
Google takes violations of our terms very seriously,
and we ask that you review relevant terms and product policies to ensure that
you understand them. Repeated violations of our terms may lead to account
termination.
In order to access your Google account, please sign
in. When you sign in, you will be asked to verify a security code via SMS. Once
you verify the code, you will be able to access your account again.
Last but not least, we wanted to remind you that
Google users can always export and download their data from Google products
like Gmail, Photos, and Drive while their account is active. In a few easy
steps, you can create an archive to keep for your records or backup your data
to another service. More information about backing up your data can be found at
google.com/takeout.”
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